PRIVACY POLICY

PicoDub Audio Player Software

Containment Records LTD

Last Updated: 4th July 2025

1. WHO WE ARE

We are Containment Records LTD, a company registered in England/Wales with company number 08132929.

We are the data controller for the personal information we collect about you.

2. WHAT INFORMATION WE COLLECT

We collect minimal personal information necessary to provide our software and services:

2.1 Purchase Information

  • Email address - linked to your software serial number for license verification
  • Serial number - automatically generated unique identifier for your software license

2.2 Website Usage

When you visit our website, we may automatically collect:

  • IP address - for security and analytics purposes
  • Browser user agent - to ensure website compatibility

2.3 Software Update Checks

Our software automatically checks for updates (this can be disabled in settings). We log:

  • IP address - for security and geographical analytics
  • Operating system - to provide appropriate updates
  • Machine ID - unique identifier for your device
  • Product version - to determine update requirements
  • Timestamp - when the check occurred

2.4 Third-Party Payment Processing

Sales are processed by Paddle.com Market Ltd. Personal information provided during purchase is handled according to Paddle's Privacy Policy. We receive only the email address and purchase confirmation from Paddle.

3. HOW WE USE YOUR INFORMATION

We use your personal information for:

3.1 License Management

  • Generating and managing software serial numbers
  • Verifying legitimate software usage
  • Providing software updates when available

3.2 Website Operation

  • Ensuring website security and preventing abuse
  • Analyzing website performance and compatibility
  • Troubleshooting technical issues

3.3 Legal Compliance

  • Complying with legal obligations
  • Protecting our rights and interests
  • Preventing fraud and unauthorized use

We do not use your information for marketing purposes unless you specifically opt-in.

4. LEGAL BASIS FOR PROCESSING

Under UK data protection law, we process your information based on:

  • Contract performance - to provide the software license and updates
  • Legitimate interests - for security, fraud prevention, and system administration
  • Legal obligation - to comply with applicable laws
  • Consent - where you have specifically agreed (e.g., optional features)

5. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

5.1 Service Providers

  • Paddle.com Market Ltd. - for payment processing (they have their own privacy policy) Paddle's Privacy Policy
  • Technical service providers - for hosting and system maintenance (under strict data protection agreements)

5.2 Legal Requirements

  • When required by law, court order, or legal process
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activities

6. DATA RETENTION

We retain personal information only as long as necessary

7. YOUR RIGHTS

Under UK data protection law, you have the right to:

7.1 Access and Portability

  • Request a copy of personal information we hold about you
  • Receive your data in a portable format

7.2 Correction and Deletion

  • Correct inaccurate information
  • Request deletion of your information (subject to legal requirements)

7.3 Restriction and Objection

  • Restrict how we process your information
  • Object to processing based on legitimate interests

7.4 Withdrawal of Consent

  • Withdraw consent for optional features (like update checks)

To exercise these rights, contact us at [email protected]

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information:

  • Secure data transmission (HTTPS/TLS encryption)
  • Access controls and authentication
  • Regular security monitoring
  • Secure data storage with reputable providers
  • Staff training on data protection

However, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

9. INTERNATIONAL TRANSFERS

Your information may be processed in countries outside the UK. When this occurs, we ensure:

  • Adequate protection through approved transfer mechanisms
  • Equivalent privacy protections as required by UK law
  • Appropriate safeguards for your information

10. COOKIES AND TRACKING

Our website uses minimal cookies:

  • Essential cookies - for website functionality
  • Analytics cookies - to understand website usage (anonymized where possible)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

11. CHILDREN'S PRIVACY

Our software and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

12. CHANGES TO THIS POLICY

We may update this privacy policy to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you of significant changes via email (where we have your email address)

13. CONTACT US

For any privacy-related questions or to exercise your rights:

Email:
[email protected]

Address:
Containment Records LTD,
3rd Floor 15 West Street,
Brighton, East Sussex,
England, BN1 2RL

This privacy policy is designed to be transparent and comprehensive. We are committed to protecting your privacy and handling your information responsibly.